Opening Pandora’s Box

The Challenges of Introducing User Personas

Who Completes the Template?

When Users Find Out

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Unlike Kevin, users were happier rather than shocked about our persona experiment!

Too Much of a Good Thing

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Where’s Wally is over 25 years old, but we’re struggling to find him in our persona list!

Lead software engineer with a strong interest in Agile, UX and Usability. Lover of cooking, tea, photography and gin!

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